Kerrville Auto Repair

5

When my travel trailer needed some repair work I chose Lemeilleur RV & Truck Repair because I had seen their commercials and it looked like a very professional business. And guess what, that's exactly what I got! EXCELLENT service, everyone was exceptionally friendly an smiling! That's something you don't see too much of nowadays and also tells me the people that work there enjoy what they do! Will I go there for future service needs, you bet I will! Service: General repairs & maintenance

Thank you so much for your review! We are so pleased you are happy with our work and our facility. We appreciate your kind words and your business and look forward to being there for you in the future.

- LeMeilleur's RV-Truck Repair
5

Had to get my awning replaced that got damaged in wind storm. Initially it looked like a 12 week lead time but Matt continued searching and found one in a much shorter time. Awning installed and working great. Great service! Service: Body & Trim

Thank you so much for your review! We are so pleased you are happy with our work and our facility. We appreciate your kind words and your business and look forward to being there for you in the future.

- LeMeilleur's RV-Truck Repair
5

David and his staff are so spot on. Fixed right the first time. Best mechanical repair shop in Kerrville. Dropped off our Jeep on Monday and it was ready on Thursday as l requested as we went out of town for a few days. Service: General repairs & maintenance

Thankyou so much for your loyalty and accolades! We appreciate you!

- LeMeilleur's RV-Truck Repair
2

Called for repair service. Not helpfull at all. Quite snotty and rude.

We are sad you feel this way. As a rule we make every effort to be professional and answer any questions a customer may have. If you would like to call me personally at 8308952888 I would love to discuss this further with you. I would call you but we have never seen you so we do not have your contact information. Denise LeMeilleur Owner

- LeMeilleur's RV-Truck Repair
5

Thank you for your 5 star review! We appreciate your business!

- LeMeilleur's RV-Truck Repair
5

I can't say enough positive things about this business! We had a very bad situation on I-10 with damage to a wheel and axle on our travel trailer while enroute from El Paso to Florida. Stranded in Kerrville on a Saturday night until Monday morning waiting for any business that would be open to find help. We had no idea who we could turn to for help when we were told about them. We contacted them to ask if they could offer any assistance and they had us come over that morning to look at the problem. We had bad news that was made much easier to deal with by all the positive people who work there. We had to leave the TT for repair so we could meet our family in FLA for the holidays. David Clark ( shop manager) explained that he would do what he could to help us rectify the problem. He was so on top of it all, contacting the manufacturer of the axle to see if they would help us, even though it was 2 months out of warranty. He kept us updated on a regular basis with his attempt to get the manufacturer to not only answer the phone but return calls. It was a very long process but he was successful and was able to get them to replace the part at zero cost. He kept us updated on the expectations of part delivery and replacing those parts. They then completed the work very expeditiously upon receiving the new axle. He and the staff are an absolute wonderful group that seem to be there for anything that can happen. We also had a concern after we left when a couple weeks later we heard that freezing temps were going to hit Kerrville. For those who are familiar with mobile units, they require a process to avoid damage from freezing temps, called winterizing. I called on a Saturday morning and was able to get ahold of a staff member who happened to be in the office. She wasn't sure what could be done as the shop was closed for the weekend. She said she would reach out to see if someone could come in and winterize our unit. She was also busy that morning delivering food to local police and fire departments for the holidays. But she found the time to also take care of our issue. What a great attitude and then found out that it had already been done by the shop. They did this without our asking and avoiding some possible damage and very costly repairs if it had frozen pipes. They also checked the new axle when it arrived and found it did not have enough grease in the bearings, thus again saving us from some very serious issues later and costly repairs. They in my humble opinion went well above and beyond to make sure they took care of us and so honest, plus reasonable price for all the work required to fix the issues! David and all the staff have been a ray of sunshine during some real dark moments for a family not local to Kerrville. I wish I could send other people to their business and let others know how much they care about the customer. They made us feel like family, if we lived local, we would go to them for every thing they could deal with mechanically! To Lemeilleur's and Kerrville Community, the whole family of their business, thank you and I believe we couldn't have been luckier to find this group. They made us feel and believe that Kerrville is a very kind and caring community. Please support this small business and it's staff! Services: Tires, General repairs & maintenance, Wheel alignment

Thank you so much for your review! As the owner of the company it is a great feeling to know we were able to be there for you and your family when you needed help. We are so pleased you are happy with our work and our facility. We appreciate your kind words and your business and look forward to being there if you ever stop by this way again. I will share your review with our staff. Again, thank you. Denise LeMeilleur

- LeMeilleur's RV-Truck Repair
5

David and his staff are so spot on. Fixed right the first time. Best mechanical repair shop in Kerrville. Dropped off our Jeep on Monday and it was ready on Thursday as l requested as we went out of town for a few days.

Thankyou so much for your loyalty and accolades! We appreciate you!

- LeMeilleur's RV-Truck Repair
5

I can't say enough positive things about this business! We had a very bad situation on I-10 with damage to a wheel and axle on our travel trailer while enroute from El Paso to Florida. Stranded in Kerrville on a Saturday night until Monday morning waiting for any business that would be open to find help. We had no idea who we could turn to for help when we were told about them. We contacted them to ask if they could offer any assistance and they had us come over that morning to look at the problem. We had bad news that was made much easier to deal with by all the positive people who work there. We had to leave the TT for repair so we could meet our family in FLA for the holidays. David Clark ( shop manager) explained that he would do what he could to help us rectify the problem. He was so on top of it all, contacting the manufacturer of the axle to see if they would help us, even though it was 2 months out of warranty. He kept us updated on a regular basis with his attempt to get the manufacturer to not only answer the phone but return calls. It was a very long process but he was successful and was able to get them to replace the part at zero cost. He kept us updated on the expectations of part delivery and replacing those parts. They then completed the work very expeditiously upon receiving the new axle. He and the staff are an absolute wonderful group that seem to be there for anything that can happen. We also had a concern after we left when a couple weeks later we heard that freezing temps were going to hit Kerrville. For those who are familiar with mobile units, they require a process to avoid damage from freezing temps, called winterizing. I called on a Saturday morning and was able to get ahold of a staff member who happened to be in the office. She wasn't sure what could be done as the shop was closed for the weekend. She said she would reach out to see if someone could come in and winterize our unit. She was also busy that morning delivering food to local police and fire departments for the holidays. But she found the time to also take care of our issue. What a great attitude and then found out that it had already been done by the shop. They did this without our asking and avoiding some possible damage and very costly repairs if it had frozen pipes. They also checked the new axle when it arrived and found it did not have enough grease in the bearings, thus again saving us from some very serious issues later and costly repairs. They in my humble opinion went well above and beyond to make sure they took care of us and so honest, plus reasonable price for all the work required to fix the issues! David and all the staff have been a ray of sunshine during some real dark moments for a family not local to Kerrville. I wish I could send other people to their business and let others know how much they care about the customer. They made us feel like family, if we lived local, we would go to them for every thing they could deal with mechanically! To Lemeilleur's and Kerrville Community, the whole family of their business, thank you and I believe we couldn't have been luckier to find this group. They made us feel and believe that Kerrville is a very kind and caring community. Please support this small business and it's staff!

Thank you so much for your review! As the owner of the company it is a great feeling to know we were able to be there for you and your family when you needed help. We are so pleased you are happy with our work and our facility. We appreciate your kind words and your business and look forward to being there if you ever stop by this way again. I will share your review with our staff. Again, thank you. Denise LeMeilleur

- LeMeilleur's RV-Truck Repair
5

Had to get my awning replaced that got damaged in wind storm. Initially it looked like a 12 week lead time but Matt continued searching and found one in a much shorter time. Awning installed and working great. Great service!

Thank you so much for your review! We are so pleased you are happy with our work and our facility. We appreciate your kind words and your business and look forward to being there for you in the future.

- LeMeilleur's RV-Truck Repair
5

Thank you for your 5 Star Review!

- LeMeilleur's RV-Truck Repair
LeMeilleur's RV-Truck Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call LeMeilleur's RV-Truck Repair (830) 895-2888 if you have any issues in accessing any area of our website.